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Monthly Archives: May 2009

CRM investment 'becoming more essential'

Rachel Wheeler

May 29, 2009

Archive

Investing in customer relationship management (CRM) systems is vital in the current economic climate, it has been claimed.

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Economic climate 'presents new threat to data quality'

Rachel Wheeler

May 28, 2009

Archive

Corrosion of employee-employer loyalties in the economic climate is increasing the threat to companies' data quality, it has been revealed.

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US firms 'getting better at data loss prevention'

Rachel Wheeler

May 27, 2009

Archive

US enterprises are seeing increasing success when it comes to data loss prevention, it has been claimed.

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Mobile could 'help CRM'

Rachel Wheeler

May 27, 2009

Archive

Mobile media could be an effective way for businesses to leverage customer relationship management (CRM) systems, it has been claimed.

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Small firms 'can benefit from web-based CRM'

Rachel Wheeler

May 27, 2009

Archive

Small firms in the US and Canada are increasingly moving to software-as-a-service (SaaS) applications to support customer relationship management (CRM) systems, it has been revealed.

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SSA adopts green database management solutions

Rachel Wheeler

May 27, 2009

Archive

The Social Security Administration (SSA) is to build a new a new $800 million green database management solution in the Baltimore area.

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CRM data on mobile devices 'may be security risk'

Rachel Wheeler

May 26, 2009

Archive

Customer Management Relationship (CRM) information stored on mobile devices can represent a security risk, an expert warns.

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Firms 'set to invest in CRM'

Rachel Wheeler

May 26, 2009

Archive

Many businesses are set to invest in Customer Relationship Management (CRM) now in order to be in the best possible position when the economic picks up, the latest research has suggested.

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Data quality 'key for businesses'

Rachel Wheeler

May 26, 2009

Archive

Data quality is a key concern for companies during the economic downturn, it has been claimed.

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Businesses 'must consider data quality when making CRM decisions'

Rachel Wheeler

May 22, 2009

Archive

There are several considerations businesses must weigh up in their decision to deploy customer relationship management (CRM) software in or out-house, an expert asserts.

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