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Monthly Archives: September 2010

Could businesses improve customer relationships with address software?

Rachel Wheeler Archive
Address finding software can help businesses to improve their customer relations and drive sales, it has been suggested.

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E-commerce can help businesses 'go global'

Rachel Wheeler Archive
Internet trading has helped a number of small to medium-sized companies lower their costs and become more accessible to potential customers.

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Data quality improvements can 'better business performance'

Rachel Wheeler Archive
Improving data quality is one step that businesses can take to dramatically better their performance.

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Employers underestimate risk of poorly defined membership data

Rachel Wheeler Archive
New research suggests that many employers are underestimating the risks associated with poor defined benefit membership data.

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Increasing levels of information make data quality 'difficult'

Rachel Wheeler Archive
The high level of information which organizations now have to process and store is making data quality initiatives difficult.

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E-commerce growth slows in August

Rachel Wheeler Archive
The e-commerce sector continued to perform strongly in August, increasing 7.2 per cent year-on-year, the latest SpendingPulse report from MasterCard Advisors shows.

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Investing in address correction tools is 'vital'

Rachel Wheeler Archive
US businesses have been warned that they only have one chance to capture customer's address data.

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Good data quality 'boosts customer service'

Rachel Wheeler Archive
An increasing number of organizations are looking to up their spend on data quality initiatives in an attempt to boost their level of customer service, research has found.

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US consumers bolster e-commerce sector

Rachel Wheeler Archive
A significant proportion of US consumers are now shopping online on a regular basis, new figures suggest.

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Customer service is 'essential' to business success

Rachel Wheeler Archive
Providing good customer service has been described as an "essential" component of business success.

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