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Monthly Archives: December 2010

Organizations 'unaware' of data quality issues

Rachel Wheeler Archive
Businesses may be in the dark about how bad their data quality problems are, with many building up over a period of time, it has been suggested.

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US consumers head online for Xmas shopping

Rachel Wheeler Archive
Online spending over the first 43 days of the holiday season has soared to more than $23.82 billion, up 12 per cent compared to the same period last year.

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CRM can be improved with ERP, expert claims

Rachel Wheeler Archive
Businesses which are hoping to improve their customer relationship management (CRM) systems should undertake enterprise resource planning (ERP), it has been suggested.

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BI should be viewed as a 'cultural transformation'

Rachel Wheeler Archive
Organizations looking to implement successful business intelligence (BI) projects should treat the initiatives as a "cultural transformation, not just another IT project", it has been suggested.

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SaaS market set to expand in the coming years

Rachel Wheeler Archive
Revenue collected from the global software as a service (SaaS) within the enterprise application market is expected to climb to $9.2 billion by the end of 2010.

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E-retailers encouraged to improve websites

Rachel Wheeler Archive
E-retailers looking to improve the service which they offer to their customers must ensure that their websites are "crystal clear".

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Data quality set for larger role in 2011

Rachel Wheeler Archive
Data quality is set to play an even more important role within businesses in the coming year, it has been suggested.

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US e-commerce spending up on last year

Rachel Wheeler Archive
US consumers have spent a total of $22 billion over the first 40 days of the November-December holiday season, new figures have shown.

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Data protection reduces cost of IT outages

Rachel Wheeler Archive
Strong data management strategies can help to reduce the huge costs to businesses and organizations of IT outages, new research has found.

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CRM 'must increasingly support profit optimization'

Rachel Wheeler Archive
Customer relationship management (CRM) initiatives must increasingly support central business aims, an expert has suggested.

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