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Monthly Archives: December 2010

Data protection reduces cost of IT outages

Rachel Wheeler Archive
Strong data management strategies can help to reduce the huge costs to businesses and organizations of IT outages, new research has found.

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Demand for data management software on the rise

Rachel Wheeler Archive
Worldwide master data management (MDM) software revenue will reach $1.5 billion in 2010, a 14 per cent increase on last year, research by Gartner has found.

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'Unstructured data' poses management challenges

Rachel Wheeler Archive
Organizations face a growing challenge in managing "unstructured data", an expert has claimed.

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Customer retention strategies 'to be important in 2011'

Rachel Wheeler Archive
Businesses and organizations will look to re-engage inactive former customers and clients in the coming year, it has been suggested.

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Direct marketing beneficial to CRM, expert claims

Rachel Wheeler Archive
Marketing professional may be interested in the latest comments of one expert regarding the implementation of customer relationship management (CRM) initiatives.

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Retailers 'must show a more generous side in 2011'

Rachel Wheeler Archive
The New Year is likely to bring with it a change in the way in which online retail sites conduct their business, it has been reported.

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Healthcare revenue cycle management will help 'expand levels of care'

Rachel Wheeler Archive
Revenue cycle management in the healthcare industry can be a useful tool for organizations looking to successfully adopt electronic medical records, it has been suggested.

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CRM implementation helps 'improve customer service'

Rachel Wheeler Archive
Businesses looking to improve the service which they offer to consumers may want to think about implementing a customer relationship management (CRM) solution.

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Customer data demands 'high standards of data quality'

Rachel Wheeler Archive
Organizations cannot underestimate the importance of maintaining high standards of data quality when it comes to storing information relating to customers, one industry commentator has claimed.

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US shoppers 'happier' with e-commerce sites

Rachel Wheeler Archive
According to the results of a news study, US consumers are slightly more satisfied with e-commerce sites this holiday season than they were last year.

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