Research has found that 43 per cent of IT professionals within organizations have outsourced significant proportions of their workload.
Conducted by Liberman Software Corporation, the survey found that larger companies were more likely to outsource.
Indeed, 55 per cent of companies with more than 1,000 employees were shown to have gone down this route, compared to 30 per cent of organizations with less than 1,000 employees.
However, Philip Lieberman, president and chief executive of the firm, warned companies choose who they outsource to carefully.
"If organizations are going to outsource IT they must measure their outsourcers’ performance across the appropriate set of criteria – not only cost, but resiliency, transparency and data security," he remarked.
The advice comes after 62 per cent of respondents stated that their outsourcing agreements had cost them more than their original plans anticipated.
Only 11 per cent stated that they paid less than planned for the service.