As many firms turn their attention to cutting retail operational costs, there is growing concern among financial directors that they are not getting value from software providers.
Eight in ten claim that their company's software spending has increased in the past five years, particularly as data quality becomes more important as sectors such as financial services come under greater regulatory scrutiny, according to the Business Software Alliance (BSA).
While the vast majority agree (98 per cent) that software is important for the running of their business, only seven per cent are confident it is being correctly deployed.
Business software technology concerns echo those expressed by the BSA in June, when the organization called on Congress to bolster privacy laws to enhance data security while encouraging technological innovation.
In particular, the organization is keen that any changes do not hinder the growth of the internet economy.
Posted by Rachel Wheeler