If you're an existing customer, please quote your account reference when you contact us.
Available 24 hours a day, 7 days a week.
Call: (888) 712-3332
Submit a ticket: Customer Hub
(call our support line if you need a login)
Available 08:30 - 18:00 (except for weekends and England and Wales public holidays).
Call: 0800 197 7920 - extension 3
Submit an issue: Customer Hub
(call support if you need a login)
Available 24 hours a day, 7 days a week.
Call: +61 (0) 3 8622 1655 (Melbourne)
+61 (0) 2 8907 7272 (Sydney)
Email: qassupport@au.experian.com
Address: Serasa Experian
Alameda dos Quinimuras, 187.
Planalto Paulista.
CEP 04068-900,
São Paulo, SP
Email: edqlab@br.experian.com
Available 9:00 - 12:00 and 13:00 - 17:00 (except for weekends and public holidays).
Call: +33 (0)1 70 39 43 43
Email: ems.support@experian.com
Experian Address Validation and Global Intuitive (REST v2) - went live on 2nd April 2020
Download certificate for Experian Address Validation and Global Intuitive (REST v2)
Address Validate SOAP - went live on 30th April 2020
Download certificate for Address Validate SOAP
Electronic Updates - went live on 9th June 2020
From the 13th of July, 2020, we're changing some of our product names to simplify and streamline our portfolio.
While there will be no impact to our service or the delivery of our products, the new names will be reflected in all legal documents and on our sites and portals. Please note that you may still see the current product names until the end of 2020.
|
Current name |
New name (from Jul 13th, 2020) |
|
Address Validate (REST v1) |
Address Validation (REST v1) |
|
Address Validate (REST 2) / Global Intuitive |
Address Validation (REST v2) |
|
Address Validate (SOAP), Pro On Demand |
Address Validation (SOAP) |
|
Email Validate - Real Time |
Email Validation |
|
Email Validate - Batch |
Automated Batch Email Validation |
|
Aperture Email Validation |
Experian Email Validation |
|
Global Mobile Validate |
Phone Validation |
|
Aperture Phone Validation |
Experian Phone Validation |
|
Phone Validate (v1) |
Phone Validation (North America v1) |
|
Phone Validate (v2) |
Phone Validation (North America v2) |
|
Clean Web Services |
Clean API |
|
QAS for MSDCRM |
EDQ for MS Dynamics |
|
QAS for Oracle |
EDQ for Oracle |
|
Aperture Enrichment |
Experian Enrichment |
Feel free to contact your account manager or the local support team if you have any questions.