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Manual data updates

This is a guide to performing data updates manually. A manual data update is required if you do not have Experian Electronic Updates Client set up to automatically update your applications.

Before completing any of these steps please close down any Experian on premise application that references the data you are about to update.

1. Download your data files

This step describes how to download data from the Experian Electronic Updates portal. If you do not have access to this portal, or if you require your data in a different way, contact your local support team who are able to get the data to you. Once you have your data, follow the instructions from Step 2 below to update your data.

To download your data files, log into the Electronic Updates portal. Your login details were emailed to you when your Experian Electronic Updates account was set up. If you don't know your username and password, please contact your local technical support team

You can view the datasets that you are licensed to use on the My dataset page. Simply click the dataset code you wish to download. You'll be taken to the download page of that dataset, where you can download each required file. 

Make a note of where these files have downloaded to.

It is important to make sure that you download the most recent data and ensure that any additional datasets are from the same vintage as the related core dataset.

The next step is to replace the old data files used by your Experian products with the newly downloaded ones. For detailed information, follow these steps.

2. Locate your current data directory

Locate the directory where your Experian data files are installed for use by your Experian products. By default this is within your product files, for example:

C:\Program Files\QAS\<Product>\Data, or
C:\Program Files\Experian\<Product>\Data, or
C:\Program Files (x86)\QAS\<Product>\Data

For step-by-step information on locating your data files, click on the links below to show more/less:

Locating your data files in Windows

To locate your data files in Windows, run through the steps below in order until you locate your data files.

  1. Try running the default directory path as shown above by using the Run feature from the Windows Start menu. Copy the directory path above and paste it into the Run window, then click OK.
    • If the directory opens a window with the data files in it, proceed to step 3.
    • If you get a prompt specifying the path is “unavailable” then move onto the next step.
  2. Use the Search feature on the Windows Start menu to search for one of the data files, for example gbr.dts.
    • If the search result finds the correct data file, right click on the data file and choose Open file location. Proceed to step 3.
    • If this search returns with no results then move onto the next step.
  3. Use the Search feature on the Windows Start menu to search for the file qawserve.ini. Double-click on the file to open and look for the keyword InstalledData= or InstalledCountries=. This is the location where your Experian data files are stored:

Navigate to the correct directory.

Locating your data files in Batch Standalone

On the Batch Standalone main page, from the top menu select Tools > Dataset Manager:

The directory path is shown in the Location column, for example:

Locating your data files in Batch API

In the directory where Batch API is installed, locate the qawserve.ini file and look for the InstalledData setting:

Locating your data files in Pro or Pro Web

Open the Pro Configuration Editor (qacfgwn.exe), and on the left-hand menu select Dataset Manager. The directory path is shown in the right-hand pane:


3. Update the data files

Now you need to replace the old data files with the new ones. 

It is recommended that you backup the old data files before copying the new data files into your data directory. For example, create a folder on your desktop called “Backup” and move the existing data files into it before proceeding. This will ensure that the old data files are not overwritten by the new data files until the new data has been tested. These files can then be deleted once the new dataset is operational.

To update your data files, locate the directory where you downloaded your new data files, and copy them. Then, navigate to the data directory that contains the old data files and paste the new files in. Select Yes to All when prompted to replace the existing files.

Your product should now automatically reference the new data.

If you are using Pro Web, then you will need to restart your service. To do this, use the Run function on Windows Start menu and type services.msc. Locate your Pro Web service, which depending on your product version can be QuickAddress Pro Server <Version Number>, QAS Pro Server <Version Number> or Pro Server <Version Number>. Right-click on the service and click Restart.

4. Test your new updated data

To test that your data was successfully updated you can search using a test postcode. Test postcodes can be found here.

If you still experience issues, please contact your local support team.