Customer’s personal data can often be extremely valuable to criminals and identity fraud has recently been flagged as a considerable hazard. And more can be done to protect yourself and your customers. Is your financial institution finding it harder to prevent and manage fraud? Are you struggling to combat new and emerging threats that are impacting your customers? Are you protecting your institution and customers from fraudsters?
Recently, Experian has found that institutions are struggling to find a balance between compliance requirements and conveying empathy through great customer service. In order to keep customer’s data safeguarded and their banking as enjoyable as possible, institutions are tasked with trying to find the right strategy. The fraud landscape is getting increasingly complex as fraudsters become even more digitally and technologically savvy. After conducting research, we have identified several fraud management tips and online fraud trends to protect your financial institution and customers from fraudsters.
Experian's CrossCore standalone platform can assist your financial institution in adapting and evolving a fraud management solution easily and affordably. Our platform detects new fraud, helps reduce risk, and improves your customer loyalty.