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Sending data to Experian Data Quality

Guidelines for sending and receiving sensitive data

Experian Data Quality is committed to achieving the highest possible levels of data accuracy, security and integrity. Comprehensive data security systems and procedures are in place to:

  • Ensure the security and confidentiality of customer information at all times
  • Protect against any anticipated threats or hazards to the security or integrity of customer information
  • Protect against unauthorised access or use of information that could result in harm or inconvenience to a customer.

All sensitive data being dispatched to, or by, Experian Data Quality must be encrypted and password protected.

Sending data to Experian Data Quality

STEP 1: Encrypt the data

Sensitive data must be encrypted to AES256 level. Methods supporting this form of encryption are:

STEP 2: Password protect the data

Data is only as secure as the password used to create it. Passwords must be at least 16 characters in length and not easily guessable.

A secure password generator is available at

STEP 3: Dispatch the data to Experian Data Quality

Encrypted data can be dispatched to Experian Data Quality electronically via Secure FTP. Your Experian Data Quality representative will be able to arrange the creation of an STS account to assist with your secure data transfer requirements.

The transport of Physical media encrypted and authorised by Experian is also permitted under the provision that a secure method of delivery has been agreed upon before dispatch. Your Experian Data Quality representative will provide the necessary address details and information.

STEP 4: Provide password details

On receipt of the data, an Experian Data Quality representative will make contact to confirm its successful delivery and request the necessary password details.

Receiving data from Experian Data Quality

All sensitive data dispatched by Experian Data Quality will be encrypted and password protected.

Once data has been dispatched, an Experian Data Quality representative will be in contact to solicit confirmation that the data has been received and to provide the necessary password details.

Any questions? Contact us

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Experian Ltd is authorised and regulated by the Financial Conduct Authority. Experian Ltd is registered in England and Wales under company registration number 653331.
Registered office address: The Sir John Peace Building, Experian Way, NG2 Business Park, Nottingham NG80 1ZZ.