Poor data quality can be costly. With data being collected across multiple channels for a wide range of uses, it’s no surprise that errors can occur. Most companies believe their financial performance is limited by inaccurate and incomplete data.
Hard operational costs, like those for reshipping items, are easy to identify. But, bad data can also seriously impact the customer experience which can have a more hidden, long-term cost. Delays to promised communications or shipments can negatively impact your relationships as well as hindering your ability to collect useful customer insight.
Our data quality tools can reduce returned mail, speed up delivery times and help you reduce operational costs. We have been able to help companies save millions in costs associated with bad data, from returned shipment fees to call handle time and much more. By getting data right the first time, you’ll see a healthier bottom line and happier customers.