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Yearly Archives: 2017

We’ve moved – welcome to the new home of data quality

Gemma Shallard 3 minute read Life at Experian

It’s an exciting week for our data quality business and it’s not just because of all the mince pies and Christmas parties. This week sees us bid a fond farewell to our former Clapham home, George West House, as we move to a brand-new office, Friars House, in Southwark.

Just a stone’s throw from Waterloo, our new office will take us closer to Central London and many of our valued customers and with fantastic views of the London Eye and the Shard.

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Meeting Legislation: The right candidate for Recruitment

Paul Malyon 4 minute read GDPR

In recruitment, personal data is the critical differentiator between success and failure. If you can’t find the best candidates and contact them, someone else will beat you to it. This competitiveness for success could also create risk – are you certain that the way your organisation handles candidate data is compatible with changes in data regulation?

On the 25th May 2018, new data protection rules will apply across the EU (including for the UK, regardless of other political movements). These new rules (known as the GDPR) are the first major update to legislation since the 1998 Data Protection Act.

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Drowning in Data Jargon

Scott Drayton 6 minute read Data quality, GDPR, Data profiling

If you are a data quality professional then you have more than likely heard the terms Data Lake, Data Swamp, Data Ocean and even Data Pond and Data Puddle. In fact, stick the word ‘data’ in front of any word used to name a body of water and you’ve more than likely found a commonly used term in the industry (although I have yet to hear of a Data Paddling Pool’). As the gatekeeper of our ever-growing Glossary section, I have picked out some of the most commonly mistaken terms – and with help from our team of experts, I’ve explained how we define them.

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Is a lean pilot your answer to getting that data quality business case over the line? (New Guide)

Danielle Michael 5 minute read Data quality

Data quality leaders often struggle to connect the dots between the businesses’ goals - increasing revenue, cutting costs, optimising performance - and managing data quality more effectively. This makes building a business case for a data quality programme difficult.

To counter this, we’ve teamed up with Dylan Jones, data quality guru, and put together a guide to walk you through some practical steps you can employ (at zero or minimal cost) to build a case for data quality investment.

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How can data quality make or break your GDPR readiness?

Gareth Rees 7 minute read GDPR, Data quality

The GDPR - we all know it’s coming and we all know we need to do something about it. What isn’t always obvious however is what to tackle first when the elements can be overwhelming -particularly with just 9 months left. 

As Head of Propositions for Experian UK&I, I’ve been involved in conversations with many organisations and it’s clear that consent is front of mind. Whilst that is indeed critical for GDPR, it shouldn’t be at the expense of thinking about how you’re going to manage all your existing personal data assets. Having the right processes in place for dealing with data quality is fundamental to ensuring you can address all the actions stipulated in the regulation.

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Data quality meets user experience - a match made in heaven?

Jean-Andre Villamizar 6 minute read Data quality

As the head of user experience at Experian Data Quality, I’m often tasked with improving a website, an app or a product. This process often involves solving various challenges, such as “How can we interpret our customers’ behaviours so that we can provide them with a better experience and a more relevant service?

So how do we do that and what’s it got to do with data?

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10 questions to ask your business about your GDPR preparations

Paul Malyon 5 minute read GDPR

25th May 2018. This is the date that many Data Protection, Governance, Compliance and Marketing people have got pinned up above their desks – in fact many different job roles in organisations of all shapes and sizes are involved in preparing for “GDPR Day”.

We believe that the GDPR presents a great opportunity for organisations, but with less than a year to go before the EU GDPR regulation enters UK law via the Data Protection Bill announced in August 2017, there is still lots to do.

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Get yourself a customer for life this holiday period

I love online shopping. I wish I had a pound for every hour I’ve ever spent browsing shopping apps or online stores, looking for deals or unique items; I’d spend those pounds on more shopping. We are now less than a month away from Black Friday, the busiest shopping event of the year where millions of Brits will be jumping online to snap up limited-time-only offers.

Having accurate data. Or more specifically, making sure the data you already have is accurate and up to date and that the new data you’re collecting – address, email and mobile – is captured accurately.

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Data Quality continues to evolve as data usage increases

Jason Goodwin 4 minute read Data quality

Businesses today continue to see data gaining in importance. As more and more organisations work to harness the power that their information can afford them, their underlying data is affecting every aspect of their operations. Departments like customer service, digital commerce, finance, compliance, operations, and more are all working to figure out how they can use data to better serve their customers, reduce risk, and become more efficient in their operations.

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What are the most important elements of the GDPR?

Paul Malyon 7 minute read GDPR, Chief data officer

As May 2018 approaches the EU General Data Protection Regulation (EU GDPR) is moving quickly up the agenda of most businesses. It’s also establishing an increasing presence in the mainstream media as consumers become more tuned in to what it means for them.

Wherever you are in your GDPR journey, an absolute must is having a good appreciation of the basic elements of the regulation so that you can plan accordingly. As a useful summary I’ve listed six important elements below, extracted from our whitepaper ‘Defining the data powered future’.  I’ve also included some important areas of consideration for each which may help to focus your planning. Of course, it’s by no means exhaustive and we’d always recommend referring to the ICO for more detail.

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