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Monthly Archives: June 2017

Ride. Data. Repeat. Cycling’s love affair with data

Michael Luke 6 minute read Life at Experian

It was June, and Europe was turning to summer. Excited, I was walking around the office, when my colleagues caught my good mood. "What are you doing this weekend?" I answered "Cycling from London to Paris!" I have ridden cycling races and sportives, but wasn’t sure what to expect from my body, my mind and my companions. After 3 days, 36c heat, 20 energy gels, 2 punctures and 270 miles in the saddle - I learnt these three things.

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Data migration success - your top 3 questions answered

David Mead 7 minute read Data migration

We recently hosted a packed-out Data Migration Roundtable event that focused on some research that we commissioned from Data Migration Pro to explore ‘the state of the nation’ regarding modern data migration projects. In this post, I want to cover off some of the questions that we simply didn’t get a chance to cover fully on the day.

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Data Portability – does your strategy tick the right boxes for new regulation?

Paul Malyon 7 minute read GDPR, Data preparation

The impact of the GDPR (or the General Data Protection Regulation) on data strategies is rapidly coming into focus ahead of the 25th May 2018 deadline, the date on which it comes into force.

With this in mind, I thought it would be useful to take a look at one particular element of the GDPR that is going to present both opportunities and challenges for businesses. That element is the right to data portability. 

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Responding to data in 2017: Customer care, regulations and quality issues

Rebecca Hennessy 6 minute read GDPR

If you saw my recent Global Data Management Research highlights post you’ll be aware that there are some pressing issues that organisations are up against in 2017.  I was delighted therefore to have the opportunity to explore some of these issues further in a feature article on IT Pro Portal.  You can see this below or visit the site to read it along with a wealth of other data-related market perspectives.

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Our new Customer Support Hub – the best bits

Madeleine Charbine 3 minute read Data quality

At Experian I’m always looking for ways to improve our customer experience and give our clients what they need to exceed their data ambitions. With this in mind I was delighted to be part of the recent launch of our brand new Customer Support Hub. It’s the product of some really in-depth analysis around exactly how our customers want to interact with us and access support for our tools.

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