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Jim Steven

Head of Data Breach Response Services for Experian in the UK, building on the knowledge, experience and success of Experian’s global data breach resolution offering.

Data breach planning - how quickly could you act?

It is still difficult to comprehend that one in five businesses of all sizes has experienced a data breach in the past two years (21%). Our latest research (carried out by consultancy company ComRes) has shown this.

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Are you on the same page as your customers when it comes to data breach response?

Any company, small or large, depends on its customers for business – and therefore success. They’re the lifeblood. And yet, our research has revealed that in the event of a crisis, specifically a data breach, businesses can become introspective and (unintentionally) put their interests ahead of their customers.

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