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Jim Steven

Head of Data Breach Response Services for Experian in the UK, building on the knowledge, experience and success of Experian’s global data breach resolution offering.

Are you on the same page as your customers when it comes to data breach response?

Any company, small or large, depends on its customers for business – and therefore success. They’re the lifeblood. And yet, our research has revealed that in the event of a crisis, specifically a data breach, businesses can become introspective and (unintentionally) put their interests ahead of their customers.

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