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Paul Malyon

Paul is Experian Data Quality’s Data Strategy Manager. With a wealth of experience in Data Product Management, Data Strategy, Governance and Privacy; Paul is championing the benefits of strong reference data capabilities and business processes for our clients and our business. Paul is also a leading advocate of Open Data and Transparency; helping organisations and society get the best out of the growing deluge of information.

You wouldn’t forget to clean your socks, so why not clean your data?

Data degrades over time. Our latest global research indicates that organisations suspect that an average of 30% of their customer / prospect data is inaccurate. Unless individuals (customers, citizens, staff, supporters) actively update their data on a regular basis, there will clearly be a degradation in usefulness and value of that data. In some cases, this fall in quality may lead to an increase in potential risk, which could lead to brand damage or regulatory action.

So, what can organisations do if they can’t be certain that everyone in their databases will regularly update their information if, for example, they move home, get a new mobile number or experience a family bereavement?  There are a number of simple steps you can take to remove this risk.  Here’s a roundup…

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Is poor data quality holding your organisation back?

Welcome to a new series of blogs we’re calling ‘back to basics’. I’ll be aiming to unpick the nitty gritty of data quality and, in simple terms, explain why it’s so critical to organisations, both large and small if they want to stay ahead of the curve. 

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Meeting Legislation: The right candidate for Recruitment

4 minute read GDPR

In recruitment, personal data is the critical differentiator between success and failure. If you can’t find the best candidates and contact them, someone else will beat you to it. This competitiveness for success could also create risk – are you certain that the way your organisation handles candidate data is compatible with changes in data regulation?

On the 25th May 2018, new data protection rules will apply across the EU (including for the UK, regardless of other political movements). These new rules (known as the GDPR) are the first major update to legislation since the 1998 Data Protection Act.

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10 questions to ask your business about your GDPR preparations

5 minute read GDPR

25th May 2018. This is the date that many Data Protection, Governance, Compliance and Marketing people have got pinned up above their desks – in fact many different job roles in organisations of all shapes and sizes are involved in preparing for “GDPR Day”.

We believe that the GDPR presents a great opportunity for organisations, but with less than a year to go before the EU GDPR regulation enters UK law via the Data Protection Bill announced in August 2017, there is still lots to do.

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What are the most important elements of the GDPR?

7 minute read GDPR, Chief data officer

As May 2018 approaches the EU General Data Protection Regulation (EU GDPR) is moving quickly up the agenda of most businesses. It’s also establishing an increasing presence in the mainstream media as consumers become more tuned in to what it means for them.

Wherever you are in your GDPR journey, an absolute must is having a good appreciation of the basic elements of the regulation so that you can plan accordingly. As a useful summary I’ve listed six important elements below, extracted from our whitepaper ‘Defining the data powered future’.  I’ve also included some important areas of consideration for each which may help to focus your planning. Of course, it’s by no means exhaustive and we’d always recommend referring to the ICO for more detail.

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Data Portability – does your strategy tick the right boxes for new regulation?

6 minute read GDPR, Data preparation

The impact of the GDPR (or the General Data Protection Regulation) on data strategies is rapidly coming into focus ahead of the 25th May 2018 deadline, the date on which it comes into force.

With this in mind, I thought it would be useful to take a look at one particular element of the GDPR that is going to present both opportunities and challenges for businesses. That element is the right to data portability. 

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Overcoming the 3 obstacles of Open Data

3 minute read Data quality

Open Data is growing in importance as commercial organisations see value in this data for their own purposes. However, with budgets under ever increasing strain, high quality Open Data has become harder to produce. During our recent study with the Open Data Institute, we identified the 3 key obstacles to creating high quality Open Data.

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Addresses, Addresses & more Addresses

4 minute read Address validation, Data quality

“Why is my new home not on ‘Grocery Website X’? I can’t get my shopping delivered!”

“Why do I keep getting the water bill for the flat downstairs?” (Or on the flip side, “Why am I not getting any water bills?”)

To solve these problems, Royal Mail offer two additional datasets that enhance the Postcode Address File - PAF®

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When location goes wrong

Location and address are really important for so many different tasks that we sometimes take it for granted. In fact, we only really think about it when it goes wrong... and when it comes to address data, a small mistake can have a big impact

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An introduction to Lawful Processing, Consent and Legitimate Interests

8 minute read GDPR

A lot of organisations have been focussing on the GDPR and how they can implement a data governance strategy that aligns with this change in data privacy regulation. In this two-part blog, we’ll take a look at Lawful Processing with a focus on consent, legitimate interests and how good data quality and specialist technology can support your strategic approach.

In the first instalment, I’m delighted to bring you an interview with J Cromack from the Consentric team at MyLife Digital. He’s an expert on the challenges of managing permissions – from Consent to Legitimate Interests - and we’ll be discussing what Lawful Permissions for processing data mean to organisations preparing for the GDPR. We’re partnering with MyLife Digital to bring the power of their Consentric platform to our clients. With the unique focus on both usability and privacy, we believe that it’s a valuable piece of a GDPR-ready data governance strategy.

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