An Information Management Process is the method an organisation uses to:
Data management holds a key role in the Information Management Process as ensuring the accuracy of the data you capture and hold is vital if you are to extract value from it.
The information your organisation holds will be complex and come from a variety of different sources, for example - customer data from dealing with queries online or over the phone, employee details and contact details for target prospects. Managing this data consistently across multiple departments can be a challenge. With an effective information Management Process in place you will:
A good Information Management Process will enable you to recognise the value of your organisation's data and identify gaps or problems with your data quality. In order to maintain this process, you should utilise the correct data quality tools and software to make sure the data you hold and capture is always business relevant.