Experian Pandora, a next-generation data management tool, powers Cabot Credit Management’s governance framework.
Cabot Credit Management (CCM) is a market leader in credit management services including debt purchasing, contingency collections, business process outsourcing and litigation.
CCM has been evolving its data management programme since its inception 16 years ago and decided to purchase Experian Pandora in 2015 to help meet its business objectives and implement robust data governance strategies.
Its team has created a framework they believe will provide ample preparation for the future.
CCM obtains data from a variety of clients with very different data standards and ensuring this data had the right level of integrity was a lengthy and manual process. This is no longer the case.
However, to continually invest in technology, business buy-in needed to be secured.
A Data Governance team was created by CCMt to help address its issues and set about building an efficient business case, combining people from across the organisation, process, and technology.
To CCM, “people and data” are its most important assets.
Combining this with an investment in technology has enabled the business to effectively create a Data Governance strategy they define as “encouraging positive behaviour around the creation, use and storage of data”.
“Experian Pandora provides us with a platform that supports our future growth trajectory, whether through better controls or improved processes. It is already an integral part of our enterprise data strategy.” – James West, Data Intelligence Manager
Copyright ©, 2014-2017. All rights reserved.
Experian Ltd is authorised and regulated by the Financial Conduct Authority. Experian Ltd is registered in England and Wales under company registration number 653331.
Registered office address: The Sir John Peace Building, Experian Way, NG2 Business Park, Nottingham NG80 1ZZ.