As budgets become tighter, forces are being challenged to find more efficiency in every aspect of policing, without compromising on outcomes. This project is projected to:
- Save £250,000per annum
- Add valuable insight to every interaction enabling accurate and comprehensive risk based decision making
- Allow swifter MOPI, FOI and DPA compliance
As a first of its kind, the project has been recognised at national level, gaining approval from the Home Office for co-funding from its innovation budget.
Within command and control and out in the field, data is often collected under pressing timescales. This, combined with a customer base that commonly provides erroneous data, has resulted in the duplication of individuals across the Force’s systems.
The consequences of this are two-fold:
- Operational : Duplicate records present difficulties to those using the crime or command and control systems to find accurate information quickly in order to respond in the most appropriate, informed way.
- Efficiency: A high level of time and resource is involved in manually linking and managing duplicate records within the systems and delivering on MOPI regulatory requirements.
Experian’s solution provides a true golden nominal at the front end which is updated daily to prevent poor data quality and duplication. It meets requirements in 3 key areas:
- Cleaning and matching existing data:Automated maintenance of the golden nominal using Experian verified reference data is provided via intelligent, reversible matching rules.
- Accessibility to the golden nominal at the front end: Visibility of the golden nominal to all users at point of entry offers increased intelligence for deployment of resources and reduced data entry time.
- More flexible business reporting:Increased access to reporting offers intelligence for better delivery on MOPI legislation requirements.
- More than a 95% reduction in duplicates that were an exact match, which resulted in a further minimum reduction of 20% of duplicates identified through fuzzy matching
- Efficiency savings projected to be in excess of £250k per year through reduction in time spent inputting, processing, reviewing and amending data
- Greater ability to add valuable insight to interactions with customers and criminal investigations
- Wider community benefits from having the ability to base decision making on more accurate insight
- On-going data governance best practice for Cleveland Police and the opportunity for replication across other Forces