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Contact Data Management

Make data your strategic asset. Drive revenue and reduce costs through improved data quality.

Capture, Clean, and Enhance your data

Capture - Contact Data Management


Ensure high-quality data is all that gets through into your database in real-time, at the point of capture. Whether you collect data via web forms, landing pages, shopping carts, call centres, or as you enter into it into a CRM - guarantee only accurate data is captured.

Address Capture   Email Capture   Mobile Capture   Free trial

Cleansing - Contact data management


Contact data constantly decays as time goes on and ensuring accurate data records should be of great importance to fulfilling your business objectives. Validate your contact data post-capture, either on a recurring or ad hoc basis, via bulk cleansing.

Address Cleansing   Email Cleansing   Mobile Cleansing

Enhance - Contact data management


Enhance your customer data with additional data sets, to build up a more robust Single Customer View. Supplement your records with additional reference data such as Business, Consumer and Government data, as well enhanced loaction data such as PAF®, International, Not Yet BuiltTM and Multiple ResidenceTM data.

Data Enhancement   Additional Customer Data   Enhanced Location Data

Address Validation

How important is clean address data to you and your organization? If the address information you collect isn't kept accurate and up-to-date, your business can be impacted in ways you may not have considered. Research shows that 83% of companies believe that revenue is affected by inaccurate and incomplete customer or prospect data. With Address Verification from Experian Data Quality, you can be confident that the addresses that you are capturing are accurate and complete the first time they are entered. And because all you need to enter is minimal information, such as a ZIP code, you'll reduce around 80% of the key strokes it would normally take to enter a typical mailing address. Our address tools can also help you validate addresses already in your database, so you can be confident that the information you hold is accurate over time. So why does it matter? Most importantly, your customers will have a better experience. Quick and easy verification enhances the customer journey on your website and makes users more likely to submit forms and complete their purchases. You'll also reduce costs and improve efficiency, because less of your precious time is wasted manually correcting errors. Correct addresses also mean less returned mail and a greater ability to make accurate business decisions. Address Verification from Experian Data Quality is quick, easy-to-use and caters to different organizational requirements, large or small. Get in touch today to discuss the Experian Data Quality tool that's right for your business.

Our comprehensive address validation tools ensure only accurate and complete address data enters your database, and existing addresses are kept clean and up to date.

  • Integrates into your website and CRM
  • Real-time capture or bulk cleansing solutions
  • Intuitive searching functionality
  • Full UK coverage
  • Validates address data for over 240 countries


Address Validation   Free 14-day trial

Email Validation

The success of your email channel depends on how clean your email lists are. Our email validation tool removes bad email addresses to preserve your sender reputation and maximise ROI.

  • Clear, actionable email insight to help improve your sender reputation
  • Flexible implementation of real-time capture for web and CRMs as well as bulk cleansing
  • Self-service portal for lists under 1,000,000 files
  • Experian’s trusted secure data and privacy standards


Email Validation   Free 14-day trial

Are you struggling with email deliverability? Do you know the true cost of sending to bad email addresses and the impact is has on your customer relationships? In a digital society, the importance of email as a communication tool cannot be understated. In fact, 83% of U.S. organizations ranked email as their primary communication channel. Ensuring you collect and send to accurate email addresses plays an important role in your wider strategy, protecting your sender reputation and ensuring your emails reach the intended audience. Internet Service Providers are the email deliverability gatekeepers and they decide if your email communications will reach their intended destination. They base their decisions on your sender reputation. Have a good reputation and more of your emails will get through, which is great news for your customers and prospects. Have a bad reputation, and you'll struggle to hit those inboxes. Poor email deliverability will not only hamper your ability to communicate with your customers, but could land you in hot water with regulators as well, threating your ability to continue leveraging the email channel and damaging your bottom line. Email Verification from Experian Data Quality can help. Our solution validates email address in real-time. It determines if an email is accurate and valid before mailing to it. Contact our team today.

Mobile Validation

How valuable are accurate phone numbers to your business? Are you looking to expand your mobile marketing strategy right now? The explosion in mobile usage has fundamentally changed the way organizations interact with their consumers. Many of your customers and prospects now expect to be able to complete their entire interaction with you via their handheld device. This makes collecting accurate phone numbers more critical to your business than ever before. Phone Verification from Experian Data Quality enables you to validate the phone numbers you collect and identify which numbers are mobile versus landline. Our validation software can be integrated directly into your web forms or other client-facing applications. If your organization relies on phone numbers in order to service your clients, or you are looking to broaden your telecommunications strategy then Phone Verification from Experian Data Quality offers you a fast and reliable way to validate in real-time, ensuring your phone numbers are accurate before ever picking up the telephone. To find out more about Phone Verification software, get in contact with the Experian Data Quality team today.

People rarely go anywhere without their mobile phone close to hand - so you need to be sure you can stay in touch with them at their most convenient point. Mobile validation ensures only accurate mobile numbers enter your database.

  • Covers 100% of mobile numbers in the UK&I using syntax, existence and network checks
  • International coverage
  • Integrates seamlessly into websites and CRMs
  • Available as real-time validation as well as bulk cleansing solutions


Mobile Validation   Free 14-day trial

CRM Integrations

Ensure only the most accurate of contact data enters your CRM application and maintain the quality of data across your CRM. Our data quality integrations for address, email and mobile data covers:

  • Microsoft Dynamics
  • SAP
  • Oracle
  • Siebel

Data Quality CRM Integrations

Contact Data Management Resources