Becoming the world’s greatest bank is no easy task. But that’s exactly what this bank hopes to accomplish through its world-class services and excellent customer experience. The bank serves over 225,000 personal and commercial customers at its 150 stores across the Pacific Northwest, from Oregon to California.
Experian Data Quality recently got back from CS Week 40 in Phoenix, Arizona. CS Week is the premier utility customer service conference for professionals at electric, gas, and water utilities. With more than 150 exhibitors, 60+ workshops, and three and a half days to network and connect with utility executives, CS Week is what our team likes to call, "the Catalina Wine Mixer of utilities."
There were three key takeaways from CS Week this year: data, demos, and Diamondbacks.