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It’s no surprise that the COVID-19 pandemic is impacting businesses and consumers alike. As a retailer, you may have had to pause in-store operations and determine how to enhance your digital experience all while serving customers at the same level as you did pre-pandemic. Retailers are now leaning on their customer experience more than ever to drive sales in an everchanging world.

Research shows 85 percent of organizations see data as one of the most valuable assets for their business, and as organizations move up the ranks toward an optimal enterprise-wide data quality management program, they need a leader. A leader who can pave the way for their team to achieve that data dream state, a chief data officer (CDO).

In today’s uncertain retail environment maximizing customer satisfaction requires anticipating the challenges customers may face. When you validate your addresses, you are making things right. By having accurate shipping addresses, you can avoid bad outcomes that result in lost goods.

Our research shows 77 percent of businesses are actively working to put data insights into the hands of more people across their organizations, but surely with the recent crisis, that number is now even higher.

If you are a retailer, it’s likely the current global crisis is impacting shipping and delivery delays, staff and supply shortages, and lagging operations. We’re here to help you. Check out this 3-step plan to improve your operations with trusted data—while responding to the current pandemic.

Nearly one-third of customer and prospect data believed to be inaccurate, delivering personalized product offerings and critical consumer goods can be a hurdle. We’re here to help you with a strategy for quickly addressing growing volumes of inaccurate data so you can meet the pressing real-time needs of your customers.

Research shows 93 percent of businesses face challenges in preparing data, and more than one-third are unable to see ROI from data management initiatives. Simply put: Bad data is bad for business.

In data we trust…or do we? That’s the question—and it’s one that the vast majority of companies continue to agonize over. Just how much? Research shows by increasing the usability of data by just 10 percent, the average Fortune 100 company could expect an increase of $2 billion dollars in revenue.