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The evolving role of the Chief Data Officer

Sean R. Coombs | August 10, 2017

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The top 5 most common data quality issues

Kevin W. McCarthy

Kevin W. McCarthy

September 19, 2017

Data quality

Data quality can be boring. Yes, I said it. And this comes from someone who has worked in the data quality space for more than 20 years. When I’m at a social gathering, I dread the inevitable “so what do you do?” question. My short answer is usually “boring computer stuff.” Heaven forbid they try to dig deeper! Then it becomes this awkward explanation about reducing the amount of junk mail they get or some pseudo-relatable data activity, and then watching their eyes begin to glaze over. At the end of the day, I use my tried-and-tested conversation changer, “enough about me, what about you?” I double majored in Computer Science and Psychology, and while Computer Science ultimately provided the foundation of my career, I’ve found that the psychology background is often more valuable for dealing with people and sticky situations.

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Building an effective data management strategy for your business

An effective data management strategy is good for your business. As organizations today rely on their data to help drive business initiatives, the quality of that information is growing increasingly important. But you probably already knew that. It turns out that data professionals spend a lot of time talking about data in terms of its accuracy and a lot less time talking about its accessibility and readiness. While the importance of accurate data is undeniable, organizations should understand that having accurate data is only a benefit if you can access that information when it’s needed.

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Gaining greater insight into your organization's data

I don’t think it’s a surprise to anyone that businesses are making their most important decisions off the back of the data available to them. Within the past year, we have conducted some market research about the role of the Chief Data Officer (CDO) and data management trends and the results indicate that organizations are truly considering their data an asset. One of the most prominent responsibilities of the CDO is transforming data into a business growth opportunity. We also have seen more and more data operations and analytics roles popping up in the market to address the issue of getting accurate and complete data back to management in a timely manner. 

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Tailored training for Experian Pandora

Your organization’s gold is its data. 

Client contact data; patient data; customer transaction data; names; address; email addresses, cellphone numbers; business telephone numbers; and home phone numbers are the bullion in your gold repository. Your processes and analytical models are fine-tuned to look at your gold precisely, in a consistent and rigid fashion. 

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Experian Data Quality introduces a new Customer Success Team

In the Spring of 2017, Experian Data Quality launched our first Customer Success team under the leadership of Mary Conway. With five members already, the team is off to a strong start. Accounts have begun to be distributed to the Customer Success Managers (CSM) based on varied criteria, CSMs have met with the Account Managers aligned with the accounts, and a survey has gone out to our customers to gauge the current health of our customer relationships. 

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The business benefits of email validation

Jasmine Cosgrove

Jasmine Cosgrove

August 31, 2017

Experian Data Quality is excited to announce a partnership with the email delivery service: SparkPost. SparkPost sends over 3 trillion messages annually, which constitutes over 25% of the world’s non-spam email messages. The SparkPost email API provides industry-leading performance, deliverability, flexibility, and analytics that are needed to drive customer engagement for their organization. The business-critical need for data quality, specifically email verification, is evident to SparkPost and after careful review, they have made the commitment to partner with Experian Data Quality. 

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Discussing proactive data management at AAMVA International

Andrew Marr

Andrew Marr

August 29, 2017

The sun and the moon weren’t the only things aligning in San Francisco this past week at AAMVA’s International Conference. Jurisdictional leaders from motor vehicle and public safety agencies came together to share ideas, discuss challenges, and learn best practices from their colleagues. 

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Taking the pain out of credit reporting

Let’s face it, depending on your institution’s resources and how you go about it, credit reporting can be a huge pain! Whether you provide consumer data to one or several Credit Reporting Agencies (CRAs), whether or not you use a third party to submit data, and whether you test data proactively or reactively, (or not at all) dealing with bureau rejects, data monitoring, and disputes can require significant time and resources.

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What lists does ISTWatch use?

It is important for companies to comply with the Office of Foreign Assets Control (OFAC) regulations. Failure to do so can result in fines and even imprisonment. Experian Data Quality offers an OFAC-compliant software called ISTwatch, which allows companies to search and match names against a number of compliance and global watch lists.

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Learning and exploring at the 2017 Tessitura Learning & Community Conference

The Manchester Grand Hyatt hotel in sunny San Diego was the home to the 2017 Tessitura Learning & Community Conference (TLCC). In its 21st year, the Tessitura Network comprises over 550 of the world's premiere arts, cultural, and entertainment organizations united by a common technology that enables them to achieve operational excellence. Tessitura Arts Enterprise Software, the flagship product of the Tessitura Network, is a fully-integrated, single database for ticketing / admissions, customer relationship management (CRM), marketing, fundraising, memberships, business intelligence, and real-time web and mobile transactions. 

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