Monthly Archives: October 2020

DataOps is an up-and-coming trend in the data and analytics space that deserves the hype it is getting. This practice brings agility to your data operations, which 62 percent of business leaders we surveyed say they struggle with. With all this hype, one can easily be swept-up without really understanding the basics. Let’s dive into what this new trend is and why you want to incorporate it into your data operations today.

Defined as the process of making data insights accessible to a wider range of roles, data democratization helps with better and faster decision-making, improved customer experience, operational efficiency, and much more. In turn, these are the key components to navigating a new work environment and finding success in an unpredictable market.

Digital transformation in utilities is essential to keeping up with evolving consumer needs, demands, and behaviors. Modernizing your digital onboarding experience will not only increase customer satisfaction but concurrently improve retention and reduce costs.

With deregulation across the utilities industry, it is more important than ever to understand your customers. Our solutions can give you a better sense of the customer information you have and provide you with additional data attributes. This will help your organization gain a better picture of who your customers are, and therefore personalize each customer interaction through enhanced insights.