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Jordyn Tetler

Jordyn Tetler is a support coordinator at Experian. She focuses on office management and assisting the Performance Optimization department. Outside of work, you can find her at a yoga or spin class, watching new TV shows, or traveling north to see friends and family.

3 questions to ask when hiring a Chief Data Officer (CDO)

Business man thinking of the chief data officer role

The role of a chief data officer may take on a variety of shapes depending on the industry, enterprise, and maturity of the data program he or she is working for. Our research reports that mature data organizations are more likely to have a chief data officer in place.

The question is: At what point in your data management program should you hire a CDO? And, how does the CDO’s role evolve as your data program evolves?

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How to take control of your Metro 2® credit reporting and FCRA compliance

Data quality
Metro2 compliance

Businesses who struggle with Metro 2® guidelines face a manual, time-consuming data analysis process and may have a lack of resources to support the regulatory operation. Additionally, with the internet at their fingertips, consumers have become well-informed about their credit and disputes continue to occur.

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How one company responded to the pandemic with data quality—and how you can too

Now, more than ever, you need to re-evaluate your database to ensure pristine, validated data because your customers are now working remotely, brick and mortar locations have closed, shipments are delayed, and your primary way to stay connected is through digital platforms.

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Top data skills to look for in your employees

Data skills

To reap good results and fully operate as a data-driven organization, you need to first make sure all your employees are equipped with the data skills needed to leverage insights daily. Organizations see an increase in efficiency, customer trust, customer satisfaction, informed decisions, and cost savings. 

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3 companies navigating the pandemic by driving customer experience

Female retail customer during pandemic

It’s no surprise that the COVID-19 pandemic is impacting businesses and consumers alike. As a retailer, you may have had to pause in-store operations and determine how to enhance your digital experience all while serving customers at the same level as you did pre-pandemic. Retailers are now leaning on their customer experience more than ever to drive sales in an everchanging world.

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Benefits of a chief data officer (CDO)

Woman as chief data officer ensuring data quality

Research shows 85 percent of organizations see data as one of the most valuable assets for their business, and as organizations move up the ranks toward an optimal enterprise-wide data quality management program, they need a leader. A leader who can pave the way for their team to achieve that data dream state, a chief data officer (CDO).

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A 3-step plan for improving your retail operations—especially during a crisis

retail operations data

If you are a retailer, it’s likely the current global crisis is impacting shipping and delivery delays, staff and supply shortages, and lagging operations. We’re here to help you. Check out this 3-step plan to improve your operations with trusted data—while responding to the current pandemic.

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Three ways to justify a data management initiative at your financial institution

Data quality

Data is only as good as the quality behind it. The saying ‘garbage in, garbage out’ holds true. If you use inaccurate data for analytics, customer insight, or reporting, your institution is open to poor customer experience, inefficiency, or even non-compliance. While many agree that trusted data is a must, not everyone is making the investments needed to make that a reality. Here are three ways to justify a data management initiative within your institution.

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The benefits of data cleansing

Data cleansing, Data quality

Cleaning your house is always a good idea. I especially love to clean on rainy days, like the one we’re having in Boston today. It gives you the chance to get rid of and organize all that clutter. Taking the opportunity to enhance your space by getting rid of the junk and allowing the important details to shine will bring a sense of clarity. The same goes for your data! Every data set could use a little sprucing up. Rather than waiting for a rainy day, it’s even better to give your data a regular dose of cleansing. After cleaning up the data in your system, you are open to a whole new world of cost savings and enhanced customer experience.

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Experian's Boston office celebrates International Women's Day

Today, March 8th, 2018 marks International Women’s Day. This day is recognized worldwide to celebrate women’s achievements, as well as bring awareness to gender equality rights. International Women’s Day has been part of tradition in many countries, but only seems to have made waves in the United States in recent years. 

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