Why Experian is the leading choice for phone validation solutions

Bad phone data is bad for business. It disrupts operations and undermines your customer experience. With real-time verification, bulk validation capabilities, and flexible deployment options, Experian offers one of the most advanced solutions for validating, enriching, and managing phone data at scale.  

Why phone validation matters

Phone validation ensures numbers are valid, active, and capable of receiving calls or messages. This step is crucial for businesses that rely on accurate contact information for communication, marketing, and customer service. Here’s why:  

• Better communication: Ensures messages reach the intended recipients, improving engagement and reducing bounce rates.
• Fraud prevention: Helps identify and block fraudulent or invalid numbers, protecting businesses from scams and unauthorized access.
• Regulatory compliance: Aligns with data protection regulations by maintaining accurate and up-to-date contact information.
• Customer trust: Reduces the chances of miscommunication and enhances trust with customers by ensuring reliable contact channels. 

Why Experian stands out

1. Real-time validation

With Experian’s real-time phone validation API, every phone number entered—whether online, over the phone, or in-store—is instantly validated before it enters your database. It checks syntax, confirms the line is active, and prompts users to correct mistakes right away. 

2. Global coverage 

Our system taps into more than 1,500 telecommunication providers across 240+ countries. That includes current and former network, country of origin, ported status, and more.

3. Bulk validation and enrichment 

Need to clean large existing lists? Our bulk phone validator rapidly validates and standardizes thousands of numbers via secure API or FTP. This approach is ideal for marketing list hygiene, database maintenance, and compliance-driven industries that need periodic validation at scale.

4. Phone append and reverse lookup

Missing phone numbers in your contact database? Experian’s phone append software helps fill in the gaps. 

We also offer reverse phone append to retrieve contact details linked to a known number, helping you enrich customer profiles and support identity resolution. 

Use cases for Experian Phone Validation

• Lead capture: Validate phone numbers at the point of submission to improve data quality and reduce bounce rates.
• SMS campaigns: Confirm mobile number validity to boost deliverability and engagement.
• Customer support : Provide agents with accurate contact information for faster, personalized service.
• Regulatory compliance: Identify mobile numbers and line types to support the Telephone Consumer Protection Act (TCPA), General Data Protection Regulation (GDPR), and other regulations.
• Database Cleanup: Regularly cleanse and enrich your contact lists to improve segmentation and reporting accuracy. 

The Experian advantage

Experian’s phone validation technology combines data accuracy, global scale, and deployment flexibility. With a proven track record of data integrity, performance, and compliance, our data solutions empowers organizations to enhance customer engagement while reducing operational risk.

Ready to improve your phone data quality and customer engagement? Reach out today for a tailored pricing plan and demo.