of businesses believe that a single customer view leads to cost savings.
Only 15% of businesses claim to have an effective SCV in place.
of organizations will eventually attempt an single customer view initiative.
This year, as with last, an increase in customer retention or loyalty is the biggest driver in achieving a single or complete view of the customer. Did you know? 95% of companies are looking to achieve a single customer view.
Many businesses struggle to create an accurate, consolidated and accessible database. In fact, just 15 percent of organizations claim to have an effective single customer view in place. Common challenges include a high degree of poor contact data, disparate databases, departmental siloes and poor searching functionality.
We can help you overcome these challenges by providing a comprehensive solution to help you improve the accuracy of your data. Our service team is committed to helping companies gain insight from their data.