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Yearly Archives: 2020

What is DataOps?

Jordyn Tetler Data quality
DataOps

DataOps is an up-and-coming trend in the data and analytics space that deserves the hype it is getting. This practice brings agility to your data operations, which 62 percent of business leaders we surveyed say they struggle with. With all this hype, one can easily be swept-up without really understanding the basics. Let’s dive into what this new trend is and why you want to incorporate it into your data operations today.

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Best practices in data governance

Data governance refers to the set of processes to ensure data meets precise standards and business rules as it is entered into a system. Data governance enables businesses to exert control over the management of data assets. This encompasses the people, process, and technology that is required to make data fit for its intended purpose.

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Data democratization: Why it matters today

Jordyn Tetler

Defined as the process of making data insights accessible to a wider range of roles, data democratization helps with better and faster decision-making, improved customer experience, operational efficiency, and much more. In turn, these are the key components to navigating a new work environment and finding success in an unpredictable market.

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Modernizing the customer onboarding process for Utilities

Suzanne Pomposello

Digital transformation in utilities is essential to keeping up with evolving consumer needs, demands, and behaviors. Modernizing your digital onboarding experience will not only increase customer satisfaction but concurrently improve retention and reduce costs.

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Top 6 ways data quality can help utilities personalize the customer experience

Suzanne Pomposello

With deregulation across the utilities industry, it is more important than ever to understand your customers. Our solutions can give you a better sense of the customer information you have and provide you with additional data attributes. This will help your organization gain a better picture of who your customers are, and therefore personalize each customer interaction through enhanced insights. 

 

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Guide to data quality management

Jordyn Tetler

An effective data management strategy is crucial for today’s organizations who are looking to stay one step ahead of their competition. When you lay a foundation of data quality, you can empower your business to make better and faster decisions. More importantly, you can leverage that competitive edge as you shift with the everchanging market.

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What is data democratization?

Jordyn Tetler

It’s no secret that the new normal is here to stay, and by democratizing your data you can feel confident your employees are equipped with the insights they need to effectively perform their job, even while remote. 

 

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3 Top challenges for loyalty programs

loyalty challenges

Now, more than ever before, is the time to power your loyalty program with a foundation of reliable customer data. With shifting consumer shopping habits and the 24/7 at-customer-leisure shopping cycle, retailers are left scrambling to find the right messaging and incentives, while keeping up with brand name retailers.

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Announcing Experian’s partnership with Carahsoft

Jordyn Tetler Data quality

We are excited to announce our new partnership with Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®. Learn more about what data quality can do for federal, state, and local government agencies. 

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3 companies preparing for the holiday season during a pandemic

Jordyn Tetler
holiday season company

This holiday season, retailers are met with an even bigger undertaking. Not only is this a chance to make up for lost time—drive customer loyalty and grow bottom line—but retailers also need to prepare for shifting consumer shopping and lifestyle habits.

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