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Data democratization: How a data-driven culture is key to organizational success

Jordyn Tetler | August 21, 2020

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How to win back your customers with an effective loyalty program

Online shopping in kitchen with effective loyalty program

The truth is that pivoting strategies overnight and trying to deliver an exceptional customer experience during a pandemic is hard. Retailers, we are here to help you win back your customers while building lasting customer loyalty. It starts with an incentive program backed by high-quality customer data.

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Data democratization: How a data-driven culture is key to organizational success

Jordyn Tetler
data democratization

This past spring, the global economy shut down overnight. The pandemic struck the world, forcing businesses to close their doors and schools and offices to work remotely. This accelerated any digital transformation efforts to accommodate new operations and maintain a positive customer experience from a distance. 

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Leverage data quality for skip tracing with digital debt collections

Jordyn Tetler

Collections teams like yours are bracing for an expected surge in consumer debt. Through 2019 and now a pandemic, consumer debt topped $14 trillion and it’s expected to grow. This is a smart time to look for ways to optimize operations, while saving dollars.

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Quality data for everyone

The latest global research study from Experian shows that over 80 percent of businesses believe data is one of their most valuable assets, which was the case even before the global pandemic. However, many organizations are struggling with data accuracy.

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Retailers: How to be data driven during digital transformation

Retailers how to be data driven

There’s no doubt e-commerce is booming. Shoppers love the convenience of browsing their favorite brands and purchasing goods online from the comfort of their home or on-the-go from their phone. That’s why retailers’ top business priorities include moving through digital transformation (46%), according to our research.

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How data quality can help optimize delivering goods during the pandemic

How data quality can optimize delivery

The impact of the COVID pandemic is being felt across industries but one industry has been hit particularly hard—the retail industry. With the onset of COVID-19, non-essential, brick and mortar stores were forced to rely exclusively on their e-commerce platform, which left them with a declining bottom-line and customer experience.

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3 questions to ask when hiring a Chief Data Officer (CDO)

Business man thinking of the chief data officer role

The role of a chief data officer may take on a variety of shapes depending on the industry, enterprise, and maturity of the data program he or she is working for. Our research reports that mature data organizations are more likely to have a chief data officer in place.

The question is: At what point in your data management program should you hire a CDO? And, how does the CDO’s role evolve as your data program evolves?

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Credit reporting in times of crisis

Credit reporting can be challenging at the best of times but right now there’s more than usual to be concerned about. By proactively validating your data and eliminating common errors, we can help you reduce frustration, risk, and cost, increase satisfaction, and give you your time back, even during a crisis.

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How to take control of your Metro 2® credit reporting and FCRA compliance

Metro2 compliance

Businesses who struggle with Metro 2® guidelines face a manual, time-consuming data analysis process and may have a lack of resources to support the regulatory operation. Additionally, with the internet at their fingertips, consumers have become well-informed about their credit and disputes continue to occur.

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How one company responded to the pandemic with data quality—and how you can too

Now, more than ever, you need to re-evaluate your database to ensure pristine, validated data because your customers are now working remotely, brick and mortar locations have closed, shipments are delayed, and your primary way to stay connected is through digital platforms.

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