At the Salesforce Connections 2019 conference, they emphasized user experience innovation and optimization throughout the entirety of the conference in direct and indirect ways. Read our major takeaways.
On June 5th and 6th, I had the privilege of attending the 2019 Summit on Government Performance and Innovation in Minneapolis, Minnesota. It was a fantastic opportunity to meet local government employees and learn how they are leveraging data and technologies to build a more connected, innovative, and sustainable government.
We at EDQ kicked off June by attending the Data Governance and Information Quality (DGIQ) Conference in sunny San Diego, California. Read what we took away from the event and see what trends the data experts are seeing and talking about!
The 2019 Collibra Data Citizen event was pulsing with excitement. It exceeded over 600 attendees and even required an extra day to fit in all the topics that the Collibra community wanted to address. The message of the event was clear: governance has a long-term future within organizations.
This year’s #datasummit2019 in Boston was all about possibility of what is to come with AI and ML, of how companies can compete with next-level analytics, and of course how data access, control, and quality drive the success of these initiatives. Explore the takeaways and insights!
Data is a critical but often overlooked component of delivering superior customer experiences. Most of us know firsthand how bad data creates a negative experience. Customers, rightfully, want to be treated as if they are special. They expect the companies they do business with to know them, understand them and remember them. Delivering on that expectation requires great data.
Last week, Gartner released the new 2019 Magic Quadrant for Data Quality Tools. The report provides an overview of the players in the space and the “key capabilities that organizations need in their tool portfolio, if they are to address the increasing importance and urgency of data quality”.
Ninety-five percent of organizations see impacts in their organization from poor data quality. This statistic is just one of many findings that our annual 2019 Global data management research report unearthed.
Bad customer data can be likened to a bad social media gaffe where a brand gets something wrong and all hell breaks loose. The immediacy is felt and negative brand equity is generated. But typical to Twitter, it is instantaneous—and in most cases, the outrage is short-lived. Often, it’s because a business isn’t quite aware of what audiences it is catering to and what they may or may not be interested in hearing.
Digital transformation is the modern-day Gold Rush. To reach new markets and grow revenue, business leaders across industries are flocking to embrace new technology and digital processes. And it’s no wonder why! The digital economy offers a myriad of benefits to businesses and consumers alike. While consumers can expect mobile-optimized and personalized experiences, businesses will appreciate having better insight for decision-making and product innovation. However, digital transformation also brings its own set of challenges, from external regulatory hurdles to internal technology limitations.